Username/Password Issues? Read This First!

Several of you are asking us to reset passwords and also to recover your usernames when you try to register your students.  Many of you have portal accounts, but didn’t realize it.

Try these steps before calling or emailing the school: 

 

Forgot your username?
When you click on the forgot username link, a box will open up where you can enter your email address.  Campus will send an email to that address that will let you know what your username is.

Forgot your password?

If you forgot your password, you can click on the forgot your password link as shown below.  Enter your username and you will receive an email with a reset link.

*if you forgot both your username and your password, recover your username FIRST and THEN reset your password using the “forgot your password” link.

If after trying these steps, you still can’t get in, then please contact the school.

Families who are new to the district should use the “new families” link in this article.

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